Alumni :: building lasting relationships

Service and Support

To help you get the most out of your Email Marketing, your subscription comes with 15 minutes per month of free phone and email support.

Our software also has an extensive online help system including:

The Easy Start Wizard that will walk and talk you through how to create, send and track a campaign
A knowledge repository of frequently asked questions
A comprehensive downloadable user guide
A comprehensive online user guide

Additional Support

Additional support includes "How To" questions. If you would like us to create or design parts of your campaign please visit our Training or Getting Started pages for more options.

Pre-paid Monthly Support - $1,200 per 10 hour bundle
Pay as You Go Support - $150 per hour

All prices are in AUD and include GST or administrative fees where your organisation is not registered in Australia.